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HP & the UPS Store Help People Print on the Go

May 1, 2012

Image representing UPS  as depicted in CrunchBase

PALO ALTO, Calif., — HP and The UPS Store® franchise network today announced that more than 4,300 The UPS Store locations nationwide are now a part of the HP ePrint Public Print Locations(1) (PPL) network.

With approximately 80 percent of the U.S. population living within 10 miles of aThe UPS Store location,(2) this solution provides convenient on-the-go print services to the small office/home office market and consumers, as well as to corporate “road warriors.”

Customers can geolocate the nearest The UPS Store location and then submit a print job to receive a simple and secure retrieval code. Upon arrival at The UPS Store location, the customer provides the retrieval code to a store associate, who will print the documents. Users also can print documents multiple times over a seven-day period using the same secure retrieval code.

“By offering HP ePrint services through The UPS Store network, mobile workers now have the ability to be as productive on the road as they are in the office,” said Bruce Dahlgren, senior vice president, Managed Enterprise Solutions, Printing and Personal Systems Group, HP. “HP ePrint is a great example of the cloud enabling customer-driven innovation for greater access to information, no matter where you are.”

Currently, HP ePrint is available for more than 90 percent of the smartphone devices sold in the United States.(3) By downloading the HP ePrint Service application on a BlackBerry®, iOS™ or Android™ smartphone or tablet, users can easily print emails, presentations, reports, travel documents and more to a local The UPS Store location.(4)

The HP ePrint Service application for smartphones and tablets is available for download at www.hp.com/go/eprintmobile.

“We recognize mobile professionals’ demand for printing, and adding this service to The UPS Store network’s existing print offerings helps us provide exceptional service to our small-business and on-the-go customers,” said Bill Martin, vice president, Print Services, The UPS Store franchise network. “We are committed to helping our customers improve their productivity with the right mix of tools at their fingertips.”

In addition to professional printing services, including color and black-and-white prints, large format, binding, lamination, finishing and folding, The UPS Storenetwork offers a variety of services to help with the logistics of running a small business, including mailboxes with real street addresses, packing and shipping services, and notary and direct mail services.

About The UPS Store
With more than 4,700 locations, The UPS Store and Mail Boxes Etc. network comprises the world’s largest franchise system of retail shipping, postal, print and business service centers throughout the U.S., Puerto Rico and Canada. In the U.S. and Puerto Rico, The UPS Store and Mail Boxes Etc. locations are independently owned and operated by licensed franchisees of Mail Boxes Etc., Inc. (MBE), a UPS subsidiary. In Canada, locations are independently owned and operated by licensed franchisees of master licensee MBEC Communications, L.P. For additional information on The UPS Store, including information on franchise opportunities, visit www.theupsstore.com.

Contributed by Industry Analysts Inc. 

Top End Features and Fast Copy Speeds Highlight the Savin 4410SF

May 1, 2012

For fast-paced smaller offices and workgroups, each day offers something different. Now you can multi-task easily and economically to meet unique workflow requests while delivering the consistent, reliable and cost-effective results your business needs to thrive. The versatile SP 4410SF Desktop Black-and-White Laser MFP improves productivity through a wide range of innovative, convenient capabilities, including copying, printing, color scanning and faxing. Use it to create and share compelling documents quickly and seamlessly without compromising your budget. It also comes with a USB port for quick on the go printing as well as a full color 7 inch touch screen control. For workgroup volumes of 2,000-5,000 per month this is a great value device that packs all the features you expect from a more expensive, full size multi function device, for a fraction of the cost. If you are in the market for a reliable desktop print, copier or fax machine consider the 4410SF.

Contact me for additional specifications or for a price quote. (860)-343-7069

Features:

·  Retrieve documents quickly with a 40 page-per-minute print/copy speed and a fast first-print speed of 6.5 seconds.
·  Create sharp, impressive documents with crisp text at up to 1200 x 1200 dpi resolution.
·  Share documents easily and efficiently with color and black-and-white two-sided scanning capabilities. Distribute files from the SP 4410SF via e-mail, FTP, USB flash drive or the network.
·  Enhance productivity with automatic duplexing and a standard 50-sheet Automatic Reversing Document Feeder (Via Platen: Up to 8.5″ x 14″ Via ARDF: 5.0″ x 5.5″ to 8.5″ x 14″) for faster two-sided printing, copying and scanning.
·  Streamline workflow by increasing paper supply to 850 sheets without increasing the footprint, while taking advantage of optional wireless connectivity and an 80 GB hard disk drive.
·  Fax documents in seconds and reduce long-distance charges with a 33.6 Kbps Super G3 modem, built-in PC faxing, Fax Forwarding, LDAP lookup and support for third party fax servers for even more fax workflow possibilities.
·  Print on diverse media types—including envelopes, labels and card stock—via the built-in 50-sheet Bypass Tray, without removing paper from the main tray.
·  Combine one or more sets of originals into a single job from the ARDF or platen with the Custom Job Build feature (requires optional hard disk drive).
·  Access all key functions, paper sources and even the print cartridge via a forwardfacing desktop design.
·  Scan to or print from a flash drive with the USB 2.0 interface easily. Simply walk up to the device, insert the flash drive, select PDF, JPEG, TIFF, or XPS and start scanning or printing—all without a computer.

Funny Video on the Paperless Office

April 24, 2012

 

Let’s face it. They have been talking about the elimination of paper since the 1980′s and it hasn’t happened. Not even close. We heavily rely on paper and this video captures the comic side of the paperless office very well. Check it out.

Is Hp’s Printer Business in Trouble?

April 15, 2012

Pages, toner, and ink volumes are declining.  The impact can be seen in the financial statements of imaging companies such as HP, Ricoh, and Canon. This has Wall Street “writing off” companies that rely on these revenue streams for their profitability, particularly the largest imaging company, HP. While this logic is understandable, I believe it is basically flawed.

What the analysts are missing is that much of the imaging industry has been making a fundamental business model transition for some time, and HP is clearly one of the leaders in this area. Its managed print services (imaging outsourcing) business already represents more than $7.5 billion in contract value (versus slightly more than $5 billion less than two years ago). It’s not just toner and hardware: it’s services, document content management and many other digital revenue streams.

Likewise, Xerox has shifted its business model to the point that more than 45% of its revenue consists of services, including revenue from its very successful ACS division, which provides business process outsourcing.  Based on revenue mix, Xerox is the most advanced firm in the industry in terms of creating a new business model that is not solely dependent upon toner or hardware. Xerox has capitalized on the demand for the most advanced forms of managed print services (document management, business process optimization, business process management, and business process outsourcing) in order to shift to highly profitable and sustainable services-based revenue models.

Another firm that is well advanced in the transition to “the new business model” is Lexmark.  Lexmark is leveraging its deep strength in vertical markets, combined with aggressive acquisitions of software companies (five in less than two years), to provide workflow solutions that go deep into its customers business processes. This not only captures digital revenue streams, but it also makes Lexmark very difficult to dislodge.

Clearly, a transition of this magnitude takes time.  The imaging firms going through the transition have to do this carefully, without killing their current profit driver: supplies revenue. This is not an easy transition, and clearly some firms are struggling with it.  They are stubbornly sticking to their old business models and setting themselves up for future failure.

Clearly, HP is not one of these firms. Is the transition difficult? Yes. Will it struggle with the transition? Almost certainly. But does it have leaders within the organization who have the foresight and vision to pull it off? Absolutely.

Contributed By Edward Crowley,Principal, Photizo Group

Ikon Brand is Dissolved

April 3, 2012

It’s official. This is the culmination of the 2008 acquisition when Ricoh paid $1.6 billion for the digital copier super dealer that was also the largest North American partner of its chief rival Canon. The deal seemed like an expensive proposition at the time, but it also seems to have achieved what Ricoh was looking for – increasing its U.S. distribution significantly, while putting a bit of a hurt on its fiercest rival. Xerox, which paid $1.5 billion for ACS, may have been the biggest winner in the deal.

There have clearly been some bumps in the road involving the integration of  IKON and Ricoh, including the resignation of Jeff Hickling as president and CEO of Ricoh U.S. last year. Hickling had been the president and COO of IKON and initially much of IKON’s executive management was given huge roles within Ricoh’s U.S. services business. We’re not sure how much of the ex-IKON management structure is still in place, as the Hickling change took place shortly after the Ricoh Convergence event, which I attended and was the last time I had a briefing on Ricoh management.

Suffice to say, the acquisition of IKON should now be considered completed. It always made sense from a strategic standpoint, as MFP vendors have been forced to move from a hardware to more a services model. Hopefully, now all the logistics have been worked out.

Contributed by Document Imaging Talk

Hp’s Printer & Toner Model Sinking?

March 28, 2012
HP LaserJet 1012

HP LaserJet 1012

A number of research firms have come out with forecasts that show the rise of the smartphone, largely led by the iPhone, and the emergence of the tablet, like Apple’s iPads, are erasing some of the need to print out content to confer with colleagues. Fewer pages printed means less demand for higher-end, higher-margin LaserJet toner and inkjet printing cartridges, HP’s cash cow.

Barron’s Tech Daily Trader sums up some recent estimates, including by Barclays Capital’s Ben Reitzes, who believes HP is likely to be hurt the most by what he sees as a 3% drop in the inkjet market in 2012.

Morgan Stanley came out with a report a year ago calling the impact on printing caused by the rise of tablets the “most underappreciated cannibalization story,” and estimated a 2%-5% drop in demand for printing supplies in 2012.

HP had already warned that intense competition in the printer market, coupled with the rise of companies making knock-off toner and printer cartridges, could hurt margins in its Imaging and Printing Group, or IPG, it’s third-largest unit in the year ended Oct. 31.

Article appeared on tonernews.com

New Savin MP C3002 and C3502 Series

March 17, 2012

Savin has recently release their new line up of color multi function devices. The MP C3002 and C3502 series is a great fit for the small to medium size business environment and offers an upgraded menu of options.

A fast-paced workplace offers something new and exciting every day. It’s time your Multifunction Product (MFP) does, too. The versatile Savin MP C3002 delivers high-quality, full-color performance to streamline your unique workflow demands. This innovative MFP leverages advanced capabilities found only in services-led platform Savin devices to simplify even the most complex printing, copying, scanning, and distribution tasks. With robust security features, impressive finishing capabilities and eco-friendly operation, this MFP manages heavy workloads with exceptional efficiency. Choose it to be the primary system for your workgroup or as an integral part of the Savin Managed Document Services (MDS) strategy to help enhance productivity and reduce total cost of ownership throughout your organization.

Below is a summary of features:

General Features

  • A tiltable, 8.5″ Full Color Control Panel features a personizable Home Screen. MFP Browser for Cloud Solutions
  • Paper supply up to 4,400 sheets
  • Easy-to-replace toner cartridge and easy-to-grip paper tray handles.
  • Choose from a variety of professional finishing options including hole-punched, saddle-stitch and folded booklets
  • Provides an array of document management capabilities including, but not limited to, archiving, managing, and sending/receiving files
  • Store and retrieve documents on-site with built-in Document Server

Copier Features

  • Scan once, print many
  • Output speed of 30 ppm for full-color and black and white
  • First Copy speed 7.3 seconds full-color, 4.8 seconds B+W
  • Standard duplex with Automatic Reversing Document Feeder
  • Max copy size 11” x 17”, full bleed on 12” x 18”
  • Output onto letterhead, transparencies and special select stocks up to 12” x 18”

Print Features

  • Delivers superior color output resolution up to 1200 x 1200 dpi
  • Output speed 30-ppm full color and black and white
  • Print from most manufacturers mobile devices by downloading their application for convenient output.
  • Full finishing capability with optional finishers
  • Print large quantities of documents or long reports during off-peak or overnight hours with the scheduled Print Feature.
  • Separate documents of print jobs from each other and identify the originator of the print job using Banner Page Print.
  • Optional Fiery™ Controller (available Spring 2012) is ideal for users who require more sophisticated control over color workflows.
  • View job queues and check supply levels with Web Image Monitor and SmartDeviceMonitor
  • Print photos directly from a digital camera

Scanner Features

  • Scan-to-Email (with LDAP support), Scan-to-Folder, Scan-to-URL, Scan to PDF/A, Scan to Home Folder over LDAP, Reduce/Enlarge Scan, Enhanced Batch Scan and Scan to Media (USB/SD Card)
  • Maximum scan size 11” x 17”

Fax Features

  • An innovative Fax Connection Option opens fast and streamlined communications with other Ricoh devices on the same network.
  • Inbound faxes can be automatically forwarded to email addresses, network folders, or the system hard drive.
  • Connect up to three analog lines and greatly expand your fax capacity and reduce or eliminate network bottlenecks.

Security Features

  • With the standard DataOverwrite Security System (DOSS) feature, the MFP will automatically destroy latent images and data stored on the internal HDD
  • The standard encryption feature encrypts the address book, authentication information and your stored documents on the MFP.

Environmental Features

  • Uses less power without changing workflow or inconveniencing users.
  • One of the lowest Typical Electricity Consumption (TEC) values in the industry
  • Reduce paper consumption by printing double-sided documents with high-performance automatic duplexing.
  • Minimize wait time. The MFP recovers from sleep mode in as quickly as 8 seconds and only consumes 1W when the MFP is in sleep mode, saving both time and energy.
  • A built-in Eco-Friendly Indicator tells users how much they or their workgroups have saved by using two-sided printing capabilities.

Savin’s New User Interface

March 17, 2012

Our New Truck Gets Fresh Paint

February 28, 2012

Maybe you haven’t seen it yet, but trust me, you will. I’m talking about the new and fresh A&A Office Systems delivery truck. This beast of a truck will be seen all over the State of Connecticut and Western Massachusetts with the brand new A&A logo. Check out the picture which was taken today. It’s looking good. Not only does it look great, it has the ability to carry multiple units at once. No matter if you need one machine delivered and setup or 15, we can handle the work and our team of technicians and delivery coordinators will make your investment in new equipment a positive one. Next time you are out on the road, be prepared for an A&A spotting. Norm, our delivery manager will most likely be behind the wheel taking care of yet another A&A equipment installation. Honk your horn or give him a wave as you pass by.

Taking Care of Things the Right Way

February 21, 2012

Need responsiveness? Do you want answers and a professional person to speak with? I know the answer is yes. Many business owners and business professionals have voiced their sincere appreciation for the fact that we take the call and take care of business the way they need. I pick up the phone and answer my e-mails immediately. When you call our service and support center you are connected with a live person right away. No recordings. No voicemail. It’s called business done the right way. We care. We want you to be happy and satisfied with the systems you have in place and rely on. I personally will address your needs and concerns and work with you to meet your goals. If you are not happy and we cannot provide the answers you are looking for; then we won’t waste your time. Every single connection cannot be a perfect match. But it’s worth having the conversation. Give me a call. Shoot me an email. Let me know what you are looking to achieve. Are you looking to make any equipment changes? Are you fed up with you current vendor? Is their service department ignoring your needs and taking forever to get issues resolved? Is your account manager always looking out for himself? If you even hesitated or are unsure, then you know the truth. You deserve better. We can provide the experience you have been looking for. Stop the bleeding  now and lets have a chat. 860-343-7069. Or yes, I pick up my cell phone all day- 413-320-3279. It never hurts to explore your options.

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